A GUIDE BY YOUR SIDE
Settling-in formalitiesCoordination and support
A service in your language
Local support for every settling-in formality
We handle settling-in formalities for individuals and companies moving to the Tokyo area, as well as in the prefectures of Kanagawa, Chiba and Saitama: preparing documents, booking appointments, liaising with the relevant organisations and providing in-person support when attendance is required.
Our knowledge of Japanese settling-in formalities, support in French and personal, human approach make settling in simpler and faster.
- Document
- Form
- Appointment
- Travel
OUR ADMINISTRATIVE
SERVICES
手続き
We can handle it all!
One point of contact for all your settling-in formalities. We prepare documents, book appointments, accompany you in person and follow each application through to completion.
- Water, gas and electricity
- City hall and residence registration
- School, nursery and childcare
- Internet and phone
- National health insurance
- Driving licence
- Banking
Dedicated support for settling-in formalities
Whether it is a single formality or all the formalities involved in settling in, we take over.
AFTER YOU SETTLE IN
Everyday life, taken care of
A tradesperson to call out, an appointment to book, a letter in Japanese to make sense of: Kizuna Relo stays available for everyday requests.
FINDING A HOME
Your future home
Whether you are searching from abroad or in Japan, Kizuna Relo coordinates your home search, viewings and rental application through to key handover.
FREQUENTLY ASKED QUESTIONS
The questions we are asked most often.
Yes, whenever possible we can accompany you on site to help you understand the documents and the conversation. Your presence is still required for most residency formalities.
We help you understand the conditions, choose a bank that fits your situation and prepare the documents. The account is opened with you, as your presence and signature are required.
Yes. We help you choose providers, arrange activations and understand contracts and installation appointments.
We help you compare plans, understand what is required to subscribe and prepare your visit to the store if needed.
We explain the steps that apply to your situation, the documents to gather and the timeline to expect. Official tests and appointments remain yours to complete.
We help you understand the available options, the enrolment steps, the required documents and the organisation involved. We cannot guarantee a place, as that depends on the schools.
It depends on the formality. Some can be prepared or started for you, others require your presence or a licensed professional. We tell you clearly from the start.
No. In Japan, visa and immigration procedures may only be carried out by certified professionals. We work with specialised partners, and help you gather and understand the documents required.