On-site support during an errand at a reception desk in Japan

LOOKING AFTER YOU, EVEN AFTER YOU SETTLE IN

Conciergeeveryday life in Japan, simplified

Still there, after you settle in
in French

Practical help with everyday life

We take care of everyday requests for individuals and employees based in the Tokyo area, as well as in the prefectures of Kanagawa, Chiba and Saitama: home repairs, appointment bookings, correspondence in Japanese, unexpected paperwork and children's activities.

With support in French, local knowledge and a personal approach, expatriates and their families can make the most of life in Japan.

Our

concierge services

Tap a curtain to discover the services

Need a hand ?

A question, an unexpected situation or a specific request — simply write to us and we will take care of the rest.

Administrative support

Ongoing support

Water, gas, electricity, internet, city hall, phone services… Kizuna can also support you with the practical steps needed to settle into your new life.

FINDING A HOME

Your future home

Whether you are searching from abroad or in Japan, Kizuna Relo coordinates your home search, viewings and rental application through to key handover.

FREQUENTLY ASKED QUESTIONS

Everything you need to know before starting.

It is a service that takes care of everyday requests on the client's behalf: arranging work in the home, booking an appointment, dealing with a letter or an unexpected procedure. The aim is to free up time and make life in Japan simpler.

For individuals living in Japan and for companies that want to offer this service to their employees.

Relocation supports the move: home search, settling-in formalities and arrival. Concierge support then steps in once you are settled, for all your everyday requests.

Tokyo and its region, as well as the prefectures of Kanagawa, Chiba and Saitama.

Yes, we can help on a one-off basis, for a specific request.

By phone, by WhatsApp or by email.

The price depends on the level of service you want and the type of request, one-off or ongoing. The simplest option is to contact us to find out more.

Community

Settling in also means building connections

Kizuna means "the bond". Our community brings French speakers together in Japan around events and meet-ups, so that every new life here also comes with new friendships.